Request Service


ActiveStep service contracts ensure that a technician is available for repairs and to answer your questions.

Please note:

  • Simbex is no longer offering new service contracts for Active Step. 
  • Simbex will be discontinuing Active Step standard maintenance in 2023. Contact us to schedule a maintenance visit.
  • Simbex will honor existing warranties until their expiration.   

Request Service
SN is located near the power switch

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