Request Service

ActiveStep service contracts ensure that a technician is available for repairs and to answer your questions.

Please note:

• Simbex is no longer offering new service contracts for Active Step. 
• Simbex will be discontinuing Active Step standard maintenance in 2023. Contact us to schedule a maintenance visit.
• Simbex will honor existing warranties until their expiration.   

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Name(required)

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ActiveStep Serial Number

Check any boxes that apply

I have a technical question

I need another copy of the user manual

I would like to schedule a service or training visit

Other (explain below)

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